Shipping & Delivery Policy
Every creation is hand-prepared in signature gift boxes from our Berlin atelier and dispatched with priority express tracking.
01Delivery Destinations & Timelines
| Destination | Courier | Transit Time | Rates |
|---|---|---|---|
| Germany & Austria | DHL Express Atelier Courier | 1 - 2 Business Days | €5.90 (Complimentary over €2,000) |
| European Union (EU) | DHL Express European Network | 2 - 3 Business Days | €9.90 (Complimentary over €2,000) |
| GCC & Middle East (UAE, Saudi Arabia) | FedEx Priority / DHL International Express | 3 - 5 Business Days | €19.90 (Door-to-door express) |
| Worldwide / Rest of World | DHL Express Global Air | 4 - 7 Business Days | Calculated at checkout by weight & destination |
02Signature Presentation Packaging
Rigid Keepsake Box
Embossed with gold foil, designed for long-term fabric preservation.
Acid-Free Tissue
Monogrammed archival tissue protecting delicate silk fibers in transit.
Bespoke Gift Note
Complimentary hand-inscribed calligraphy message cards on request.
03Tracking & International Customs
Upon dispatch from Berlin, an automated notification with live tracking coordinates will be transmitted to your email. You may also monitor fulfillment directly via your Account Orders Portal.
Orders delivered within the European Union incur zero additional customs or border duties. For select international destinations outside the EU, standard local duties may apply per domestic customs directives.
Require Bespoke Expedited Logistics?
Contact our concierge for same-day courier dispatch in Berlin or urgent bridal event deliveries.